Super Dave Quinn is joined by Joe Wallace, plant manager of Saputo Foods in Sulphur Springs, Texas, for an engaging conversation on community, company culture, and business growth in a rural setting. Joe Wallace shares his personal journey from starting as a young, entry-level employee at the plant to managing over 550 employees today, reflecting on how curiosity, dedication, and a focus on people propelled both his career and the facility's success. 

They discuss the importance of holistic employee engagement, notably lessons learned during the COVID-19 pandemic, and how hands-on training and environment contribute to workforce stability and satisfaction. Joe explores the unique attributes that make Sulphur Springs and Hopkins County an attractive location for business and family life. The episode touches on the value of local leadership, community involvement, and a supportive culture that extends beyond the workplace. They also talk about why business owners should consider relocating or expanding to communities like Sulphur Springs, focusing on the significance of authentic engagement and integration with the local community.

00:00 Start
02:01 Saputo Foods Overview and Products
04:01 Coffee Creamer Production Focus
04:19 Joe Wallace’s Personal Story and Career Path
09:08 Growth of Workforce at Saputo Sulphur Springs
11:30 Training Innovations and Covid-19 Impact
13:21 Establishing the Saputo Training Center
14:42 Holistic Approach to Employee Training
15:59 Cross-Education Between Plant and Distribution Teams
17:22 Measuring and Reducing Employee Turnover
18:42 Saputo’s Acquisition – Culture Fit and Continuity
21:08 Modernization and Tech Investments at the Plant
22:09 Community and Cooperation Among Local Manufacturers
24:50 Changes and Growth in the Sulphur Springs Community
25:38 The Power of Small-Town Culture and Customer Experience
27:40 Rural Lifestyle Balancing Growth and Local Values
29:37 Advice on Business Engagement and Community Involvement
31:27 Communication and Employee Happiness
34:05 Favorite Local Spots and Memorable Community Features
37:16 Sulphur Springs’ Unique Public Spaces and Events